COLLECTION OF INFORMATION
We may collect personal information from you in a variety of ways, including but not limited to:
- through the use of this website;
- through your registration for events;
- through membership sign up;
- through contact and queries you make with us;
- when you make a phone call or send an email to us.
We collect personally identifiable information, like names, postal addresses, email addresses, health data multimedia files such as photographs and video and audio footage and any other information provided to us when you contacted us for using our services age, health information including details of disability, religious preferences, gender and Safeguarding necessities when voluntarily submitted by you. The information you provide is used to fulfil your specific request. This information is only used to fulfil your specific request, unless you give us permission to use it in another manner, for example to add you to one of our mailing lists.
We may use both “session” cookies and “persistent” cookies on the website. We will use the session cookies to: keep track of you whilst you navigate the website. We will use the persistent cookies to: enable our website to recognise you when you visit. Session cookies will be deleted from your computer when you close your browser. Persistent cookies will remain stored on your computer until deleted, or until they reach a specified expiry date.
DISTRIBUTION OF INFORMATION
As part of our legal obligation, we may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when:
- Permitted or required by law; or,
- Trying to protect against or prevent actual or potential fraud or unauthorized transactions; or,
- Investigating fraud which has already taken place.
WHERE WE STORE YOUR PERSONAL DATA
The data that we collect from you is used and processed by our staff in the UK and stored on servers based in the European Union. It may also be processed by persons operating in the EEA who work for us or an organisation we have instructed.
USES MADE OF THE INFORMATION
We would like to use your details to inform you of our future offers and similar products. This information is not shared with third parties and you can unsubscribe at any time via email. We will be contacting you under the Lawful Basis of Legitimate Interest as we believe, through the actions you have taken regarding our products and services, these communications will be of genuine interest to you.
We will process any of your personal data, in accordance with our obligations under applicable data protection laws and regulations, for the following reasons: to provide you with the services you have requested; to comply with applicable laws and regulations; for administrative purposes; to assess enquiries; and to provide you with information about us and our services. If, at any time, you do not wish to receive further information about us and our services, contact us at firstname.lastname@example.org.
As a citizen in the European Union, you have a number of rights over your personal information, including:
- The right to access the data we hold on you
- The right to correct or update this data
- The right to have the data erased, once this contract is completed, and within the set retention period, unless you renew
- The right to inform us if you feel your information is being used in an inappropriate way
- The right to receive a downloaded file of the personal information we hold
If you request that we cease to use your data, this may prevent us from providing the contracted services to you.
HOW LONG WE KEEP YOUR INFORMATION
We retain the personal data processed by us in a live environment for as long as is considered necessary for the purpose(s) for which it was collected (including as required by applicable law or regulation).
We may make updates to this policy to ensure we are safeguarding your data in an appropriate manner. We may also make updates to stay compliant with the relevant rules and regulations. Please visit this website for any changes we may make
If you have questions or comments about this policy, you may email us at email@example.com or by post to:
2 Chatfield Road
London, UK, SW11 3SD